Poky
1249
I had a similar problem after my watch went for a service.
Aug 01, 2021,17:45 PM
When I asked the question I was told by Patek subtle "irregularities" are not usually picked up during the QC because the watch is only inspected at a distance of 15-20 cm.
My dial was replaced quickly and free of charge but the watch came back with a scratch on its rotor. They replaced the rotor free of charge too.
They will sort it for your friend but it will still mean a trip to the AD, the watch to be opened, delays etc. More importantly, let's hope they don't damage something else in the process. I would insist for the watch to go to Patek Switzerland for this issue even if they have the necessary expertise locally.