Cat's Eye Bi Retro repairs

Sep 12, 2010,05:54 AM
 

The worldwide head of customer service at GP wrote to me and has offered a 50% discount on repairs and a 2 year warranty thereon. Although I have thanked them, I have suggested they call back the parts to the Manufacture and scrutinize what actually went wrong.

I do not know if the service center and company will actually do that. I have never found this happening to any of my watches in such short time. The watch has been worn carefully, for evenings and special occasions, and has not been keeping good power reserve since about two years ago. Little did we realize that it would come to this. After all, our technical knowledge has limits....

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Cat's Eye Bi Retro repairs

 
 By: BWA : September 1st, 2010-23:07
Fellow watch lovers, I gave my wife's Cat's eye for inspection to the dealer in Mumbai, India and was shocked to find that after barely 3 years, the following parts need to be replaced - Centre wheel. - Third wheel. - Second wheel. - Escape wheel. - Slidi... 

There is nothing to say untl all the facts

 
 By: MTF : September 6th, 2010-07:05
about lubrication, usage conditions, service status, pre-sales and after-sales storage environment, and technical asessment by th service department are known. Keep us informed. Regards, MTF

Cat's Eye Bi Retro repairs

 
 By: BWA : September 12th, 2010-05:54
The worldwide head of customer service at GP wrote to me and has offered a 50% discount on repairs and a 2 year warranty thereon. Although I have thanked them, I have suggested they call back the parts to the Manufacture and scrutinize what actually went ...