Cat's Eye Bi Retro repairs

Sep 01, 2010,23:07 PM
 

Fellow watch lovers,

I gave my wife's Cat's eye for inspection to the dealer in Mumbai, India and was shocked to find that after barely 3 years, the following parts need to be replaced -

Centre wheel.
-  Third wheel.
- Second wheel.
- Escape wheel.
- Sliding pinion.
- Winding pinion.
- Setting wheel.
- Minute wheel (upper and lower)


Unfortunately, for us, the watch is not in warranty anymore but this seems to be a quality issue. It has been worn often and I have written to the company on this. Please give me your views....

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There is nothing to say untl all the facts

 
 By: MTF : September 6th, 2010-07:05
about lubrication, usage conditions, service status, pre-sales and after-sales storage environment, and technical asessment by th service department are known. Keep us informed. Regards, MTF

Cat's Eye Bi Retro repairs

 
 By: BWA : September 12th, 2010-05:54
The worldwide head of customer service at GP wrote to me and has offered a 50% discount on repairs and a 2 year warranty thereon. Although I have thanked them, I have suggested they call back the parts to the Manufacture and scrutinize what actually went ...